Social Media, a mini focus group?

28th April, 2009 - Less than a minute read

Ever wondered what your potential customers are thinking?

Having a social media account can be useful for so many reasons. One aspect that we have found particularly useful has been the opportunity to talk to potential customers. Opening up lines of communication allows us to remove obstacles that interfere with potential sales.

Discussions with recent consumers have shown one of our clients needed more information about International postage.

Something that was highlighted and now gives the website another focus to meet customers needs.

Buyer information is one of the many advantages of social media.

Julian Wilkins